You connect your store
Secure OAuth login through the marketplace itself. We never see or store your password.
The AI reads and replies
A buyer message comes in, the AI checks real order data, and writes a reply in your voice — in real time.
You stay in control
Review conversations anytime, tune escalation rules, or revoke store access instantly.
We know handing over access to your store feels like a leap. Here is exactly how we protect what you share with us.
End-to-end encrypted
Every connection between your store and ZygenAI is end-to-end encrypted, from the moment you connect your account to the moment a reply is sent.
We don't save your data
Your messages and order details are used in real time to write a reply. We don't save your data on our servers beyond what it takes to keep your agent running.
No one can see your data
Your buyer conversations and order details stay private. No one — not even our own team — can see your data.
256-bit encryption
Your account and store connection are protected with 256-bit encryption at every step.